HAV


Hearts Alive Village Animal Clinic is proud to offer after-hours emergency veterinary triage to our clients through video telehealth services. The VetTriage veterinarians will provide the same level of quality care you receive during normal business hours.

They will triage your pet to assess if you are facing an emergency that requires an immediate visit to an emergency hospital. If you do not need to come in they will provide home care and monitoring instructions. In the event you need immediate assistance they will help you find the nearest 24 hour emergency veterinary hospital.

How VetTriage Works

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Step 1

From your browser or mobile device, click Connect Now, enter your information, and you will be taken to securely purchase your triage session using a major credit card, debit card or your Paypal Account. Triage sessions are fixed rate, regardless of session duration.

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Step 2

Once you complete your purchase, push the Request Session button and you will be connected directly with our next available experienced and licensed veterinarian via your mobile device or computer camera.

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Step 3

Our veterinarian will ask you questions regarding the current status of your beloved pet. Utilizing the information you provide, the doctor will guide you. Should you visit an emergency hospital right away or can the situation be monitored at home with a follow up visit with your family vet the next day? If the doctor recommends an immediate in-person visit to the nearest veterinary E.R., we will find locations close to you.